Below is a brief list of FAQ's. Please do not hesitate to email or call us toll free if you have any questions about our services. We're here to help you.
Email: info@virtualappoint.com Phone: 877.55.APPOINT (27764) What is Virtual Appoint? Virtual Appoint is a provider of outsourced cold calling and virtual assistant services to individuals and small/medium sized businesses. Clients purchase a package of hours per month – and we then handle the tasks of their choosing. Some clients use Virtual Appoint’s cold calling services, while others use our virtual assistant services – and many use both. The hours you purchase are yours to use as you wish.
What are some examples of actual client requests / projects? Part of what we love about our service is that every client is different. Below are just a few projects we've recently completed:
Financial Advisor Client - Detailed report on various financial instruments - 5 hours
Internet Ad Company Client - Booked appointments with various target prospects - 1 month project
Entrepreneur Client - Planned entire New York vacation, including air, car, hotel, restaurants, theater, and finding tickets to the sold out last game in the old Yankee Standium - 5 Hours
Celebrity Entrepreneur Client - Detailed 22 page market analysis & report on the rum industry - 1 month
PR Consultant Client - Travel arrangements for upcoming business trip; managed web content - 1 month project
IT Entrepreneur Client - Booked appointments with various target prospects - 1 month project
Catering Company Client - Booked appointments with various target prospects - 2 month project
Radio Company Client - Booked appointments with various target prospects - 10 hours
Web Design Client - Booked appointments with various target prospects - 2 month project
Insurance / Benefits Client - Booked appointments with business prospects - ongoing monthly project
Financial Consultant Client - Booked appointments with targeted medium sized businesses - 1 month project
Event / Wedding PlannerClient - Booked appointments with consumers who had opted in to receive calls - 1 month project
IT StaffingClient - Booked appointments with Fortune 100 executives - ongoing monthly project
Where are your associates located? Virtual Appoint’s associates are based in the US.
Will I have a single point of contact? Yes, you will have a single point of contact at Virtual Appoint. Some projects require additional resources and we will staff accordingly to meet your goals, but you will always maintain one point of contact. Your associate will give you their phone number and email address so that you may contact them in the method most convenient for you.
Is your service geared toward businesses or individuals? We serve both businesses and individuals. Many clients give us a mixture of personal and professional tasks but the majority of the work we take care of for clients is business related. Most of our clients are small to medium sized business owners or business professionals who need help getting things done.
Is there a commitment or contract? No, you are billed month to month. You can use the service for one month or for as many months as you wish, it's completely up to you.
When I sign up for the service and pay, when does the clock start ticking on my month? The clock starts ticking from the first time you use the service, not when you pay. So for example, if you sign up as a new client on our website and pay today, but you only give us a task and start using our service two weeks from now, the clock starts clicking two weeks from now.
What if I have unused hours at the end of the month? Unused hours do not roll over to the next month, but the good news is that our clients almost never finish the month with unused hours. In fact, we can't recall this ever happening - and hours can always be split between projects. For example, if you purchase 10 hours and use up 3 in one request, you'll have 7 left for the rest of the month for other projects. And be warned, virtual assistance can be addictive :)
